Terms of service

Terms of Service

Effective Date: June 26, 2026

Welcome to Rarely & Co. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of the Rarely & Co. website and all purchases made through our online store. By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Services

Rarely & Co. offers personalized gifts, fragrances, drinkware, and lifestyle essentials.

We make every effort to display product images, descriptions, and colors accurately. However, slight variations may occur due to screen settings, lighting, or the personalized nature of our products.

3. Personalized Products

Customers are responsible for providing accurate personalization details, including names, photos, and engraving text.

Please review all customization details carefully before placing your order.

Once production has started, personalized orders cannot be modified, cancelled, returned, or refunded except in cases of:

Manufacturing defects
Incorrect items received
Products damaged during delivery

4. Pricing & Payments

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Payments are securely processed through trusted third-party payment providers. Rarely & Co. does not store your debit or credit card information.

5. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times are estimates and may vary depending on location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Rarely & Co. is not responsible for delays caused by shipping partners after dispatch.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Personalized products are generally non-returnable unless they arrive damaged, defective, or incorrect.

7. Intellectual Property

All content on this website—including product designs, logos, images, graphics, text, and branding—is the property of Rarely & Co. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

By using our website, you agree not to:

Provide false or misleading information.
Use the website for unlawful purposes.
Attempt to interfere with the website's operation or security.
Upload harmful software or malicious code.
Violate any applicable laws or regulations.

9. Limitation of Liability

To the maximum extent permitted by law, Rarely & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.