Shipping policy

Shipping Policy

Effective Date: [31-07-2026]

Thank you for shopping with Rarely. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below.

Order Processing

Orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days (where available)

Delivery times are estimates and may vary depending on your location, courier service, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Any applicable taxes, customs duties, or import fees for international shipments are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Rarely is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your shipment.

While we will assist in resolving shipping issues, Rarely is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

Damaged Packages

If your order arrives damaged:

Contact us within 48 hours of receiving your package.
Include your order number and clear photos of the damaged item(s) and packaging.
We will review your request and provide an appropriate resolution, which may include a replacement or refund.